IT Technician | System Administrator |System Support Officer

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ID : 1622

Education level : Diploma, Undergraduate

Work experience level : Experienced- (4-7 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2023-02-10

Up to 7 years of total experience as an IT & Telecommunication Technical Support and Administration (5 Years in Aviation IT field – Qatar Airways) Experience in implementing, troubleshooting and maintaining a LAN network.
• Strong knowledge of network technologies and protocols.
• Quick in learning new things & adapt to new environments configurations & technologies.
• Hands-on experience in ITIL framework processes.
• Hands-on experience with FREQUENTIS 3020x Systems.
• Software Development, Database Management, Cloud base skills.

Senior IT Technician - Malaysian Airport Consultancy Services - (2018 - Present)

Project of Hamad International Airport - Qatar
- Hands-on experience in ITIL framework processes.
- Managing both Client system and server-side system (FREQUENTIS 3020x).
- Competency in providing technical support to communication devices installed by FREQUENTIS such as Voice Communication System (VCS), Radio Dispatch System (RDS), Very High-Frequency Devices (VHF).
- Diagnose and troubleshoot technical issues.
- Properly escalate unresolved issues to appropriate internal teams.
- Extending 24*7 technical support to flight dispatching operation center and airport
- operation centers and taking corrective actions to resolve any issue in a timely manner.
- Inspection of PAE T6T Transmitter & Receiver.
- Evaluated, recommended, and installed computers, network hardware, peripheral equipment, and software.
- Gained exposure in IT Desktop Support.
- Hands on experience with VMware ESXi 7.0 virtual environment in HUAWEI 2288H v5 Servers.
- Maintenance and installation of general-purpose interface cards, such as CIF, JIF, PHIF, IRIF cards.
- Monitoring and troubleshooting of PRI, PABX, SIP operations and connections.
- Experienced in “Netka Incident Management System” IT Operation Management Solution.
- Supported and maintained LAN/WLAN & related equipment.
- Administrating the “Windows Server 2003 R2, 2008 R2, 2019, RedHat Servers.
- Install, maintain and troubleshoot the “Airport Suspect Baggage System (Radio- frequency identification - RFID)- FEIG Electronic”.

System Administrator - Sithara Limited (Under the SL Robotics Solutions) - (October 2016 – December 2017)

Responsible for the company's overall computer systems and networks.
Monitor, backup and maintain the company ERP(Oracle 10g base) system.
Install and configure computer networks, hardware, and software.
Troubleshoot and diagnose the system and Network problems.
Maintain the company CCTV System.
Manage the IT equipment inventory.
Purchase all the IT peripherals for the company.
Install and maintain the Terminal server on windows server 2003 & 2008R2.
Administrate ADDS, DHCP, VPN, C-Panel of company email services.
Maintain Email hosting service on C-Panel
Install, Configure and administrate the Linux base firewall (Endian Firewall).

System Support Officer - Euronippon International (PVT) Ltd (Group of Companies) - (November 2014 –November 2015)

Maintain and troubleshoot all the IT related issues in 6 offices including head office by visiting the branches.
Collect the ERP system issues from end users and report to the development team for further improvments.
Administrate ADDS,DNS,DHCP,VPN Services on Windows 2008R2 server.
Install and maintain the company CCTV System.
Dealing with day-to-day issues in office LAN and end user softwares.
Provide On-time support for the Network issues faced by the office staff.
Install and Configure wireless devices.
Install and configure computer networks, hardware, and software.

FullStack Developer (Part Time) - United Management & Consulting Group - (April 2020 - August 2020)

Participated to developed a mobile apps using React-Native (Expo).
Participated to developed a web applications using ReactJs.

Network & system administration of windows servers such as ADDS, FTP, DNS, DHCP, VPN, IIS, services.
Hands on experience in Oracle, Azure, AWS Cloud Platforms (Web hosting on Linux servers, CPanel Installation and configuration on Linux cloud servers).
Hands on Experience with WireShark, Nmap, Metasploitable Framwork, Kali Linux,RedHat.
WiFi Network Hacking using monitor mode enabled wifi adapters.
Installation of LINUX client and server operating systems, partitioning, dual booting.
Install and administration VMware and Hyper-V Manager, Oracle Virtual Box.
CCTV, IP camera, Routers, Switches installation & configuration.
Administrate and configure the Radio Communication Equipment.
Install, Configure and administration of Linux software based Firewalls.
Web Application(PHP) Development and Deployment
Standalone application(Java SE, C#) development and deployment
SQL Database design, Configuring Administration.
Web site design using CMS (WordPress, Joomla) or static pages.
Graphic design using Adobe Photoshop and CoralDraw.
Windows Servers, Linux Servers Installation, and Configuration.
Install and Configure the Linux based E-Mail servers.
Electronic circuit design and soldering.
Arduino systems design and configuring.
Basic android mobile application development.
Microsoft office package (2003,2007,2010,2013,2016).

Able to work as a team or individual where necessary.
Good in both written and spoken English.
Flexibility and adaptability to the changing environment.
Good decision making and problem-solving skills.
Always motivated to get the job done.
Interested to learn new things and eager to learn things very quickly.

Pearson BTEC Higher National Diploma (HND) in Network & Computer System Engineering – (RPL4)
- LondonTec City Campus – Sri Lanka.
- February 2022 - November 2023
AWS Certified Cloud Practitioner + AWS Certified Solutions Architect
- WinIT Solutions (pvt) Ltd – Sri Lanka (Online).
Microsoft Azure Administrator
- WinIT Solutions (pvt) Ltd – Sri Lanka (Online).
- November 2022 - January 2023
AZ-900: Microsoft Azure Fundamentals
- WinIT Solutions (pvt) Ltd– Sri Lanka (Online).
- November 2022 - January 2023
Red Hat Certified System Administrator (RHCSA - RHEL 8/9)
- WinIT Solutions (pvt) Ltd– Sri Lanka (Online).
- October 2022 - January 2023
Certified Kubernetes Administrator (CKA) with Docker
- WinIT Solutions (pvt) Ltd– Sri Lanka (Online).
- October 2022 - February 2023

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Associate Software Engineer

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Work experience level: Intermediate- (2-4 year experience)

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System Engineer IT

Education level: Bachelor's degree

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ID : 2040

Associate Engineer

Education level: Bachelor's degree

Work experience level: Associate- (1-2 year experience)

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Intern

Education level: Bachelor's degree

Work experience level: Beginner- (internship- 1 year experience)

IT Technician | System Administrator |System Support Officer

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