IT Technician

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IT Technician
ID : 1919
Education level  : Diploma
Work experience level  : Experienced- (4-7 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2023-02-14
Profile description

“Becoming a competent, dynamic and hardworking individual who is capable of working
under different circumstances in active and energetic manner to achieve target-oriented goals as a part of a team or as key of a team”.

Work experience In details :
Job position
Job description

IT Technician - VS Information System - (8 Months Experience)

  • Installing OS and configuring outlook with proxy settings and taking all backup files
  • Installing and configuring touchpad drivers, printer drivers etc...
  • First-Level support for users and resolving tickets

System Support Associate - LOLC Technologies - (2 Years)

  • Monitoring and reporting critical events in Nagios and Rundeck tasks
  • Coordinate with CRM (Customer Relationship Management) and business banking teams to resolve LOLC Real Time banking issues
  • Commence helpdesk tasks as a support chain
  • Extended support External Vendors and join with internal support lines

IT Support Specialist - MAS Technologies - (June 2020 - Present)

  • Handling Active Directory as a 1st level admin (Adding users to the relevant groups, Resetting the user passwords, Adding computers names & Removing computer names)
  • Creating SysAid accounts for the users.
  • Supporting users with the Software & Printer installations, Errors in applications etc....
  • Handling users on call & giving them proper solutions also resolving their issues to do their day to day works
Hard skills
Soft skills
  • Leadership’s skills and Team cohesiveness
Achievements
  • Certificates
    • MS Office Certificate course in Sri Lanka Institute of Printing.
    • Certificate course in English conducted by Candle Aid in St. Peters Collage.

 

Special notes

Meer person

ID : 2042
Associate Software Engineer
Education level: Bachelor's degree
Work experience level: Intermediate- (2-4 year experience)
ID : 2041
System Engineer IT
Education level: Bachelor's degree
Work experience level: Experienced- (4-7 year experience)
ID : 2040
Associate Engineer
Education level: Bachelor's degree
Work experience level: Associate- (1-2 year experience)
ID : 2039
Intern
Education level: Bachelor's degree
Work experience level: Beginner- (internship- 1 year experience)
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