IT Support Engineer

IT Support Engineer
ID : 1353
Education level  : Bachelor's degree
Work experience level  : Experienced- (4-7 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
Profile description

Skilled and organized IT professional. Motivated and interested in moving forward with
technical analysis and research. Developing projects which are cost-effective and satisfy
requirements of both the management and the end users is recommended vital in my job

Work experience In details :
Job position
Job description
  • IT Assistant & Marketing Assistant - American College of Higher Education - Apr 2017 – Feb 2018
  • IT Analyst and IT Administrator - Al Fajer Facilities Management LLC  - Jul 2019 – Nov 2020
  • IT Support Engineer - Global Surf IT Infrastructure  - Jan 2021 – Present

IT Support Engineer
Global Surf IT Infrastructure
Jan 2021 – Present | Dubai, UAE
• Managing Microsoft Servers (ADDS, DNS, DHCP, WDS, RRAS), backups & file security.
• Configuring, Maintain and troubleshooting the company network and keep it secure &
stable. Managing Hyper-V & VMware PCs as Clients.
• 1st and 2nd level consultation for technical and application defects. Managing Fingerprint Access System.
• Microsoft office 365 installation and troubleshooting for 20+ Clients.
• Capital asset management for IT department.
• Procuring network equipment and managing subcontractors involved with installation.
• Prevent losses and damage of data and equipment by reporting irregularities, informing
violators of policy and procedures.
• Administered RAMCO ERP and was involved in implementation of E-Commerce website.
• Installed and configured the Wi-Fi devices and outdoor movie theatre in the labour camps.
• Implementing Synology backup Solution for all the clients.
• Managing Network device and troubleshooting.(FortiGate, Sophos, D-Link, Unifi)
• Sophos Advance Av installation and configuration on Server and End users.
• Provided technical assistance to customers on inbound telephone tech support calls.
• Used remote access to perform troubleshooting when needed.
• Recommended computer products and applications to improve productivity.

Hard skills
  • Microsoft Office 365
  • Desktop Support
  • IP Telephony Systems
  • Firewalls
  • ERP
  • Information Security
  • Sentinel One
  • Network Security
  • Network Architecture
  • Virtualization Tech (Hyper-V & VMware)
  • Sophos Security
  • Cisco Switches & Routers
  • Biometric Attendance
Soft skills
Special notes

Meer person

ID : 2042
Associate Software Engineer
Education level: Bachelor's degree
Work experience level: Intermediate- (2-4 year experience)
ID : 2041
System Engineer IT
Education level: Bachelor's degree
Work experience level: Experienced- (4-7 year experience)
ID : 2040
Associate Engineer
Education level: Bachelor's degree
Work experience level: Associate- (1-2 year experience)
ID : 2039
Education level: Bachelor's degree
Work experience level: Beginner- (internship- 1 year experience)
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