IT Support

IT Support
ID : 1764
Education level  : Bachelor's degree
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
Profile description

Looking for a position in an organization where my advanced skills, education, extensive training, and many years of experience can be fully utilized.

Work experience In details :
Job position
Job description

Senior Quality Management Specialist - Transsion Holdings (Khartoum - Sudan) - (2019 - 2022)

  • Testing phones' software and making sure they are bug-free.
  • Responsible for field tests in new markets.
  • Writing test cases.
  • Achieved the goal of a bug-free software challenge from 2019 to 2022.
  • Awarded the best employee in Sudan for 2021.
  • Awarded the best Arabic tester MENA with 350 bug.

IT Support - Quality & Information Technology Experts (Khartoum - Sudan) - (2017 - 2019)

  • Provide technical support for the company's clients through the phone and in person.
  • Install new applications and re-image OSs.
  • Guide staffers on how to use new technologies.
  • Manage the company's social media platforms.

Operator - AMIPHARMA Laboratories Ltd (Khartoum - Sudan) - (September 2019 -November 2019)

  • Responsible for operating and maintaining cadpress machines.

Call Center Agent - MTN Telecom Company (Khartoum - Sudan) - (2016 - 2017)

  • Handling large amounts of incoming and outgoing calls.
  • Answering customers' inquiries via phone and in person.
Hard skills
  • Googling
  • power computer user
  • coding in HTML
  • CSS and JavaScript
  • CMD and PowerShell
  • VM and RDP
  • Google apps
  • Applications testing
  • Mobile software testing
  • Social media marketing (TikTok, Facebook, and WhatsApp)
  • Operating systems (Windows, Linux, and Mac).
Soft skills
  • Time management,
  • Punctuality
  • Patience
  • Working from home
  • Working with a team or independently
Special notes

Googling, power computer user, coding in HTML, CSS and JavaScript, CMD and PowerShell, VM and RDP, Google apps, Applications testing, Mobile software testing, social media marketing (TikTok, Facebook, and WhatsApp), Operating systems (Windows, Linux, and Mac).

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