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IT Site Support Engineer

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IT Site Support Engineer
ID : 1613
Education level  : Diploma
Work experience level  : Experienced- (4-7 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2023-02-09
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Profile description

A methodical and intelligent professional who has a passion for IT from young age obtained a CCNA Certified, CCENT Certified, MCSA Certified, Computer hardware Engineering, CCTV & PABX, has excellent concentration skills with great attention to detail and analyses numbers with over 7 years’ experience in Network and IT profession.

Work experience In details :
Job position
Job description

IT Support Engineer- Al Jassra Security Service - (September 2022 - October 2022)

IT Site Support Engineer - MAS Holdings - (June 2022 – Present)

  • Installing and configuring computer systems. Responding to user IT support requests (Tickets).
  • Meeting with users to diagnose software, networking, or hardware issues.
  • Providing technical support on-site or via remote-access systems.
  • Repairing hardware malfunctions, software issues, and networking problems.
  • Maintaining Azure AD, Asset Management System (AMS), IP monitoring system (SIPMon), RUCKUS Zone Director for AP monitoring & FORTIGATE Firewall system.
  • Maintaining CISCO Managed PoE Switches, CISCO, MIKROTIK Router, hp and Dell Servers

IT Officer - Behzad Medical Corporation - (May 2018 - March 2022)

  • Design, develop, implement and coordinate systems, policies and procedures
  • Licensing management, IT Audits
  • Handle business- critical IT task and system administration
  • Managing and maintain IT inventory & IT budget
  • Provide end user training, support, advice and feedback
    • Implemented Firewall System (FORTIGATE – 500 E)
    • Managing and controlling Active Directory users through GPO
    • Implemented cloud (Google Workspace) email server system, etc...

Sales & Service Technician - JTEC IT Solution - (February 2017 - April 2018)

  • Meeting with Clients Virtually or during sales visit, promoting our new products to our customer, Preparing and sending quotes and proposals Network Cabling, Installing Analog, AHD and IP CCTV Camera, Install and Configure Network managed switch, Install and Configure Routers, Time Attendance & Access Control system.
  • Install and Configure Active Directly Domain Server Environment (2003, 2008, 2012 and 2012 R2)

Hardware & Network Technician - NOXTANE (Pvt) Ltd. - (March 2015 - January 2017)

  • Job role includes:
    • Inspect LAN infrastructure and fix minor or major problems.
    • Install and Configure CISCO and HP managed switch.
    • Install and Configure DELL and HP Servers.
    • Install and Configure Routers.
    • Install and Configure Application Software.
    • Install and Configure Firewall and Virus guard and etc...
Hard skills
Soft skills
Achievements
  • Network Administrator Industrial Training
    • SK International Holdings
    • November 2015 - February 2016
    • Implementing and Planning Single Domain Environment Installing and Configuring 2000, 2003, 2008, 2012, & 2012 R2, DNS Server Implementing and Planning Internet Distribution and Proxy Server Managements Handling All Kind of Internet Routers (port Forwarding and Port Mapping) and etc...
Special notes
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