IT Help Desk / Support Engineer

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IT Help Desk / Support Engineer
ID : 1444
Education level  : Bachelor's degree
Work experience level  : Intermediate- (2-4 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2023-01-02
Profile description

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Work experience In details :
Job position
Job description

IT Intern - Telecom Egypt - (July 2015 - August 2015)

  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Handled computer system troubleshooting and provided technical support to entire team for computer operations.
  • Performed tests of functionality, security and performance of different workstations and devices.

It support - Military Forces - (June 2018 - April 2020)

  •  Maintain network connectivity.
  • Provide support for users , computers and assign permissions.
  • Troubleshoot hardware and software issues .

IT support - FreeLap - (June 2020 - March 2022)

  • Selling computer and laptops
  • Providing support for sold devices
  • Computer and laptop hardware maintenance
  • Installing windows os
  • Installing multiple software
Hard skills
  • Operating System Installation
  • Email Support
  • Firewalld
  • UFW
  • CCNA
  • Mcsa
  • Linux
  • Bash
  • Powershell
  • Sql
  • Spread Sheets
  • File systems
  • Databases
  • Hardware maintenance
  • Troubleshooting
  • Data anlysis
  • RhEL
  • VIM
  • R programing
  • Ids
  • Ips
  • Firewall
Soft skills
Achievements

Certificates

  • Google It Support Professional (01/2022 - 04/2022)
  • Learning Linux for LFCA Certification Specialization (03/2022 - 05/2022)
  • Computer Security and Systems Management Specialization (01/2022 - 05/2022)
  • Mobile Package (07/2016 - 10/2016)
  • Java SE & EE (04/2014 - 07/2014)
  • Google data analyst professional (11/2021 - 04/2022)
  • Ccna self study
  • Mcsa slef study
Special notes

Operating System Installation, Email Support, Firewalld, UFW, CCNA, Mcsa, Linux, Bash, Powershell, Sql, Spread Sheets, File systems, Databases, Hardware maintenance, Troubleshooting, Data analysis, RhEL, VIM, R programing, Ids, Ips, Firewall

Meer person

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Associate Software Engineer
Education level: Bachelor's degree
Work experience level: Intermediate- (2-4 year experience)
ID : 2041
System Engineer IT
Education level: Bachelor's degree
Work experience level: Experienced- (4-7 year experience)
ID : 2040
Associate Engineer
Education level: Bachelor's degree
Work experience level: Associate- (1-2 year experience)
ID : 2039
Intern
Education level: Bachelor's degree
Work experience level: Beginner- (internship- 1 year experience)
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