Accomplished and ambitious IT Desktop Support Specialist, with more than 4 years ’experience in information technology industry. Skilled in a wide range of desktop applications, their uses, and how to maintain and repair them. Expert interpersonal abilities and technical knowledge of end-user hardware and software.
IT Supervisor - Fusion Café LLC - (March 2022 - Present)
IT Support Engineer - Abu Dhabi Islamic Bank - (February 2021 – February 2022)
IT Desktop Support - Bareen International Hospital (NMC) - (September 2018–February 2021)
System Administrator - Deamaar Group - (March 2018–September 2018)
Desktop Support Engineer & Procurement Update Analyst - TE Connectivity Pvt. - (October 2016 –May 2017)
Desktop & Network Support Engineer - Deloitte India Pvt. Ltd. - (June 2017–August 2017)
• Windows Server Administration
• Java Applications & Casting Technology
• Windows 10 OS, Office 365 Installation, configuration & troubleshooting
• HIS Admin, PACS Admin, Biometric Admin and CCTV controller
• Desktop Central System, Manage Engine Ticketing System
• Router, Switches AP, IP phone Printer, Fax & Scanner configuration
• Wired and Wireless networking
• Remote & telephonic support
• LAN/VPN, VLAN Configuration & troubleshooting
• DHCP, WINS, DNS & AD Configuration
• Critical thinking& problem solving skills
• Multitasking
• Flexibility and creativity
• Working well under pressure
• Dedicated, quality-focused and result oriented
• Technical knowledge of end-user Systems
• Basic understanding of IT structure
• Manage multiple projects and deadlines
• CCNA Certified (Aptech Computer Education)
• Employee of the year 2019 of Bareen International Hospital (NMC)
• Redhat 7.0
IT Desktop Support Specialist who is skilled in a wide range of desktop applications having expert interpersonal abilities and technical knowledge of end-user hardware and software.