Information Technology Engineer

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ID : 1619

Education level : Bachelor's degree

Work experience level : Intermediate- (2-4 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2023-02-10

I am a highly competent IT professional with a proven track record in designing websites, support help desk and managing Troubleshoots. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. I am eager to be challenged in order to grow & further improve my IT skills. My greatest passion is in life is using my technical know-how to benefit other people and organizations.

Information Technology Engineer - MAS Holdings -(May 2022 - Present)

Familiar with FortiGate 500E Firewall, Ruckus Controller, SysAid ticketing system, PowerApps, O365 Applications.
Intune management system, Inventory Management system.
Networking monitoring using firewall FortiGate 500E.
Remotely support using Team Viewer.
Budget creations on IT Department.
Service Level Agreement of Level 01.
ZScaler VPN and CrowdStrike Falcon Antivirus Portal reading.
SAP Implementation & Troubleshooting.
Fortinet Firewall Monitoring.
Handling the Main Inventory Management System and Maintenance.

Information Technology Support Specialist - AV Productions -(October 2021 - May 2022)

File Server Maintaining
Switch Ports Monitoring
CCTV Camera Monitoring and Camera Software Installation and Configuration
Software Installation and Software Upgrading
Software Troubleshooting
Hardware Maintaining and PC Builds Assembling
Audio and Video Dashboard Configuring and Chipset
Software Upgrading
Expertized in Zoom Purchased Version Facilities and Microsoft Teams
Tiger Unit Configuring and Operating
Audio and Video Analyzing, Video Editing
Remote and Physical Technical Support for Users
Cracking and Hosting Software Licenses

Cloud IP System Analyzer - Abans PLC -(September 2020 - 2021 September)

Cloud IOs Monitoring
Cloud IPO Network and Bug Fixing Meetings
Dialog VOIP Network SIM Management and Network Error Reporting

Document Specialist | Proofreader -(September 2018 -February 2019)

Document Maintaining Specialized in Cloud Storage Awareness Programs in E3 Licenses and the Structure Updates of Office Analysing the Behaviours of E3 and Storing the Relative Data as Documents for the Awareness Sessions Using Customized Document Editors for the BPO Purpose

Remote IT support
Troubleshooting
AMS system analysis
Network printer
configuration
Web designing 2 2 2 2 2
Microsoft Azure Domain Installation

Fast learner
Creative IT solutions and implementation
Work under pressure
Work in an extra capacity

Azure Certification Fundamentals - (2022 - Following)
Winning Robotic Awareness Program 2017 conducted by The Faculty of Computer Science, University of Moratuwa.