Data Analyst

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Data Analyst
ID : 1263
Education level  : Master's degree
Work experience level  : Associate- (1-2 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2022-12-17
Profile description

A telecoms and data analyst, experienced of working as an actuarial analyst while being a double master. Highly analytical and process oriented with in-depth Knowledge of database types, research and methodology, big data, and visualisation as worked & studied analytical soft wares. Looking for more data analytics opportunities in the field to enhance my career further. 

Work experience In details :
Job position
Job description

Telecoms and Data Analyst - NHS, EPUT, London - (March 2020 - March 2022)

  • Ensuring that service requests are responded to in line with the agreed SLA (Service Level Agreements) and escalation parameters. 
  • Assisted EPUT staff to understand where analysis can help them with their day-to-day roles. 
  • Used Customer relation management to check customer metrics.
  • Ensured successful delivery of work using clients KPIs.  
  • Representing Telecoms /attend meetings to respond to service and change requests as well as incidents and faults, where identified.   
  • Assisting with the incident management for identified problems for telecommunications 
  • hardware and software, liaising with carriers / suppliers, where required.  
  • -Assisting with maintaining the Configuration Management Database (CMDB) for 
  • telecommunications equipment. 
  • Used SQL and Ad-hoc analysis for generating reports.
  • Worked with the managers to create roadmaps and understood KPIs for clients (Openreach). 
  • Create systems to track and monitor the quality of all finished goods and services. 
  • Worked with the waterfall methodology to complete the given tasks.

Intern Strategic Project Manager - Odyssey Education, London - (September 2021 - December 2021)

  • Responsible for making sure every new business customer you work with is prepared for a long-lasting relationship with Odyssey.
  • Reporting into Director level, you will be responsible for developing a sales strategy and reporting back to the business in a clear and concise manner.  
  • Working alongside the Directors to make business decisions that make the biggest impact and drive success. 
  • Supporting the Sales team during our busiest part of the year to ensure a positive outcome. 
  • Managed contacts and closed deals with salesforce software as a service.

Customer Service Administrator - PPL PRS, Leicester - (March 2019 - December 2019)

  • Communicated daily with the clients of the company via emails and at times on the phone to sort their queries. 
  • Informed customers of why they require a music licence. 
  • Calculated the cost of license with respect to each business. 
  • Dealt with complaints of the customers and offered alternatives and resolutions to solve the issue. 
  • Managed contacts and closed deals with salesforce software as a service.

Actuarial Analyst - Jubilee Life Insurance- Karachi - (June 2017 - June 2018)

  • valuated the value of the company by the end of the month. 
  • Analysed the loss ratios of the company. 
  • Analysed the premiums for the group life team. 
  • Worked in a team, calculated the probabilities of the future events. 
  • Proofread of the contracts made with the reinsurers (Genrali, Munich re) - Prepared reports and gave presentations.

Actuarial Trainee - Sir Actuarial Consultancy Firm - Karachi - (January 2017 - May 2017)

  • Gathered and sorted data for the companies in UAE. 
  • Checked for the premiums in the given data sets. 
  • Evaluated the value of the company by the end of the week. 
  • Met the clients and guided on which option to opt for the policy. 
  • Calculated the loss ratios for the general insurance data sets.

Actuarial Analyst (Intern) - Jubilee Life Insurance - Karachi - (June 2015 - August 2015)

  • Worked on large data on different excel macros. 
  • Generated proposals and revised old policies. 
  • By using the data provided by the Marketing Officer created proposals for clients using 
  • Microsoft excel software. 
  • Renewed old life and health policies of clients by extracting data from orbit.
Hard skills
  • Expert in
    • MS word, MS Excel, MS power point, SAS
  • Intermediate in
    • SQL, Python, Google Analytics
  • Basic in
    • R, Power BI, VBA
Soft skills
Achievements
  • SAS global Confidence
    • 2019
  • Bronze Medal in BS Actuarial
    • University of Karachi
    • 2016
  • Volunteer - Team Lead
    • Co-op
    • June 2022 - August 2022
Special notes

Expert: MS word, MS Excel, MS power point, SAS | Intermediate: SQL, Python, Google Analytics | Basic: R, Power BI, VBA

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