IT Technician

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IT Technician
ID : 1901
Education level  : Diploma
Work experience level  : Intermediate- (2-4 year experience)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2023-02-01
Profile description

With 3+ years of experience providing through IT technical support to clients and companies, I am a highly motivated, logical and solution focused individual with a keen interest in advancing my professional skills and desire to become a reliable, honest and
professional individual in the IT industry.

Work experience In details :
Job position
Job description

Trainee - Bell Solutions (pvt) Ltd, Kollupitiya - (January 2019  - August 2019)

  • Installation and maintenance of LAN/WAN infrastructure.
  • Experience in Help desk support. (Customer issue handling)
  • IT document handling.

Junior Engineering Assistant - Bell Solutions (pvt) Ltd, Kollupitiya (2019 August - April 2020)

  • Installation and maintenance of LAN/WAN infrastructure.
  • Experience in Help desk support. (Customer issue handling)
  • Avaya PABX Installations and maintenance.
  • Experience in Servers Installations and maintenance.
  • Experience in Basic Firewall Operations. (Sophos, FortiGate, Sonic-wall)
  • Experience in Medium Access Control Methods. (uniFI, Grand Stream)
  • IT Asset Managing and documenting.
  • Cisco Switch Configuration.
  • Remote Service Gateway Monitoring.
  • Takes care of the hardware components and others such as cabling and wiring.

Owner - Info Mates Total Solutions, Colombo ( May 2020  – Present)

  • PABX Installations and maintenance.
  • CCTV Installations and maintenance.
  • Web site creating and maintenance.
  • Network Cabling

Desktop Engineer (IBM Project) - Micronet Global Services (pvt) Ltd,
Colombo (July 2021 - Present)

  • Supporting daily technical support activities for desktop, data, and server management.
  • Installing, maintaining, and troubleshooting various equipment and software.
  • Troubleshooting technology issues.
  • Conducting remote desktop troubleshooting to end-users along.
Hard skills
  • Computer Hardware
  • Computer Software
  • Mac OS and Windows
  • Python (Basic)
  • Database
  • Photoshop
  • Arduino
  • MS Office / O365
  • Azure
Soft skills
  • Skilled Leader
  • Passionate Team Player
  • Fast Learner
  • Creativity
  • Effective Time Management
  • Critical thinking and problem solving
Achievements

Courses

  • Vocational Training Authority - Narahenpita (2018 January – 2019 July)     Successfully completed CISCO Networking Academy course at
    • Cisco IT Essentials
    • Networking Essentials
    • Cybersecurity Essentials
    • IoT Fundamentals; Connecting Things
    • CCNA Routing and Switching Academy Program
    • CCNA Security Academy Program
    • CCNA Cyber Security Operation Academy Program
    • NDG Linux Essentials Academy Program
  • Vocational Training Authority - Narahenpita (2018 January – 2019 July)
    Successfully completed the computer Networking Technician –
    NVQ Level 4 Course.
  • Zonal Information & Communication Technology Centre (2015 January – 2015 June)
    Successfully completed a Certificate in Computer Application.
  • London-Tec City Campus (2015 January – 2015 July)
    Successfully completed Diploma in It & Software Development with Practical English.
Special notes

Meer person

ID : 2042
Associate Software Engineer
Education level: Bachelor's degree
Work experience level: Intermediate- (2-4 year experience)
ID : 2041
System Engineer IT
Education level: Bachelor's degree
Work experience level: Experienced- (4-7 year experience)
ID : 2040
Associate Engineer
Education level: Bachelor's degree
Work experience level: Associate- (1-2 year experience)
ID : 2039
Intern
Education level: Bachelor's degree
Work experience level: Beginner- (internship- 1 year experience)
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