IT Technician

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IT Technician

ID : 1901

Education level : Diploma

Work experience level : Intermediate- (2-4 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2023-02-01

With 3+ years of experience providing through IT technical support to clients and companies, I am a highly motivated, logical and solution focused individual with a keen interest in advancing my professional skills and desire to become a reliable, honest and
professional individual in the IT industry.

Trainee - Bell Solutions (pvt) Ltd, Kollupitiya - (January 2019 - August 2019)

Installation and maintenance of LAN/WAN infrastructure.
Experience in Help desk support. (Customer issue handling)
IT document handling.

Junior Engineering Assistant - Bell Solutions (pvt) Ltd, Kollupitiya (2019 August - April 2020)

Installation and maintenance of LAN/WAN infrastructure.
Experience in Help desk support. (Customer issue handling)
Avaya PABX Installations and maintenance.
Experience in Servers Installations and maintenance.
Experience in Basic Firewall Operations. (Sophos, FortiGate, Sonic-wall)
Experience in Medium Access Control Methods. (uniFI, Grand Stream)
IT Asset Managing and documenting.
Cisco Switch Configuration.
Remote Service Gateway Monitoring.
Takes care of the hardware components and others such as cabling and wiring.

Owner - Info Mates Total Solutions, Colombo ( May 2020 – Present)

PABX Installations and maintenance.
CCTV Installations and maintenance.
Web site creating and maintenance.
Network Cabling

Desktop Engineer (IBM Project) - Micronet Global Services (pvt) Ltd,
Colombo (July 2021 - Present)

Supporting daily technical support activities for desktop, data, and server management.
Installing, maintaining, and troubleshooting various equipment and software.
Troubleshooting technology issues.
Conducting remote desktop troubleshooting to end-users along.

Computer Hardware
Computer Software
Mac OS and Windows
Python (Basic)
Database
Photoshop
Arduino
MS Office / O365
Azure

Skilled Leader
Passionate Team Player
Fast Learner
Creativity
Effective Time Management
Critical thinking and problem solving

Courses

Vocational Training Authority - Narahenpita (2018 January – 2019 July) Successfully completed CISCO Networking Academy course at
- Cisco IT Essentials
- Networking Essentials
- Cybersecurity Essentials
- IoT Fundamentals; Connecting Things
- CCNA Routing and Switching Academy Program
- CCNA Security Academy Program
- CCNA Cyber Security Operation Academy Program
- NDG Linux Essentials Academy Program
Vocational Training Authority - Narahenpita (2018 January – 2019 July)
Successfully completed the computer Networking Technician –
NVQ Level 4 Course.
Zonal Information & Communication Technology Centre (2015 January – 2015 June)
Successfully completed a Certificate in Computer Application.
London-Tec City Campus (2015 January – 2015 July)
Successfully completed Diploma in It & Software Development with Practical English.