IT Technician

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IT Technician

ID : 1462

Education level : Bachelor's degree

Work experience level : Beginner- (internship- 1 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2023-01-07

A highly organized and hard-working individual looking for a responsible position to gain practical experience and to make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer .experience,

Call Center Officer - Asiri Hospitals PLC - (Since February 2021)

Answering phones from customers professionally and responding to customer inquiries and complaints.
Handling and resolving customer complaints regarding product sales to customer service problems.
Providing customers with the organization’s service and product information.
Identifying, escalating priority issues and reporting to the high-level management.
Managing administration, communicating and coordinating with internal departments.
Obtaining and evaluating all relevant data to handle complaints and inquiries.
Processing forms, orders, and applications requested by the customers.

Information Technology Associate - Rainco (Pvt) Ltd - (June 2017 – July 2018)

Sets up and configures Laptops, desktop computers, peripherals and accounts assigning security level.
Provides technical support in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi- platform, complex computer environment or monitor the production. scheduling, execution, and successful completion of production jobs
Troubleshoots, diagnoses problems, implements corrective action procedures and/or escalates to other technical resources as appropriate.
Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns.
Researches and recommends system equipment upgrades and manages equipment inventory.
Administers user accounts.
Installs software and repairs hardware and peripherals.

Operating System Installing and Configuring (2000, XP, 2003, 2008, 7, 8 and 10)
Installing and Configuring Application Software, Virus Guards and Drivers.
Installing and Maintain LAN Network.
Installing and Configuring Windows Server 2012, 2012R2 and Windows XP, Vista,7 & 8.
Implementing Workgroup and Single Domain Environment.
Managing Windows 2012 & 2012R2 Domain Environments.
Installing & Configuring Proxy Servers.
Wireless (Wi-Fi) Router Configuration.
Wireless Networking with Windows 2012, 2012R2 Serves.
Implementing Latest Wired and Wireless Technologies.
Knowledge in CISCO Routers and coding.
Network Firewalls.

Cisco Certified Network Associate

OS: 2000, XP, 2003, 2008, 7, 8 and 10| Installing and Configuring Application Software, Virus Guards & Drivers, LAN Network, Windows Server 2012, 2012R2 and Windows XP, Vista,7 & 8, Proxy Servers, Wi-Fi Routers, CISCO Routers and coding, Network Firewalls, Implementing Wired and Wireless Technologies (Windows 2012, 2012R2 Serves)

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Associate Software Engineer

Education level: Bachelor's degree

Work experience level: Intermediate- (2-4 year experience)

ID : 2041

System Engineer IT

Education level: Bachelor's degree

Work experience level: Experienced- (4-7 year experience)

ID : 2040

Associate Engineer

Education level: Bachelor's degree

Work experience level: Associate- (1-2 year experience)

ID : 2039

Intern

Education level: Bachelor's degree

Work experience level: Beginner- (internship- 1 year experience)

IT Technician

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