IT Support/ IT Executive

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ID : 1768

Education level : Bachelor's degree

Work experience level : Experienced- (4-7 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2022-12-26

I am following BSc in Computer Systems & Networks, Seeking for an entry-level or associate-level position in the IT field. I am an eligible candidate with experience in IT for a time period of 4 years & 2 months. I would like to work with an organization where I can learn and contribute my best abilities for the growth of the organization for a bright and rewarding career. I will apply for a UAE driving license as soon as possible

Senior IT Executive - ikman.lk: Sweden base MNC, Branch of Saltside, offline works for bikroy.com:(Bangaladesh) - (January 2021 - May 2022)

Maintained the office network infrastructure
Maintained Firewall, calling server, VPN, and proxy Servers
Monitor security certificates and company compliance of requirements.
User support L2 for users supporting over the telephone and by email
Installed and operated Windows desktop and server operating systems
Technical issues Networking and provided support for Windows and Apple users

IT Executive - ikman.lk: Sweden base MNC, Branch of Saltside, offline works for bikroy.com: Bangladesh - (March 2019 - December 2020)

Managed the IT helpdesk tickets to provide support for all staff in the company
Maintain the office Assets Management, IT Records Documentation and inventories
Provide technical support for hardware software providing exceptional customer service in response to incoming service requests
Control inventory including maintaining PC/printer/hardware stock updating database accordingly

IT Technician - Macksons Paints (Pvt) Ltd - (April 2018 - February 2019)

Installing and configuring computer hardware, software, systems, printers, scanners, providing technical support across the company
Repair and maintain the office CCTV Cameras.
Undertake tasks of network cabling/CCTV systems.

IT Service Management
Networking design
Antivirus system
Linux Server
Network Troubleshooting
Hardware
Office administration
Printer support
Windows Server
Android Support
iOS Support
WLAN
Windows
Acess point
IP telephone & CUCM
Switch configure

Good analytical ability
Team Player
Work under pressure
Problem Solving
Multi-tasking

Certificates:

Successfully completed CCNA (Routing & Switching) 200-125 at Winsys Neworks - Colombo (01/2017 - 03/2017)
Successfully completed MCSA 700-410 at NetAssist international, Colombo - (01/2018 - 07/2018)
Successfully Completed Certificate for Network Cabling, CCTV Installation, PABX Intercom and Wireless Network

IT Service Management, Networking design, Antivirus system, Linux Server, Network Troubleshooting, Hardware, Office administration, Printer support, Windows Server, Android Support, iOS Support, WLAN, Windows, Acess point, IP telephone & CUCM, Switch configure