Data Analyst

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Data Analyst

ID : 1263

Education level : Master's degree

Work experience level : Associate- (1-2 year experience)

Work experience in total : Years

Job type : Online

Job time : Maandelijks

Last date of registration :

2022-12-17

A telecoms and data analyst, experienced of working as an actuarial analyst while being a double master. Highly analytical and process oriented with in-depth Knowledge of database types, research and methodology, big data, and visualisation as worked & studied analytical soft wares. Looking for more data analytics opportunities in the field to enhance my career further.

Telecoms and Data Analyst - NHS, EPUT, London - (March 2020 - March 2022)

Ensuring that service requests are responded to in line with the agreed SLA (Service Level Agreements) and escalation parameters.
Assisted EPUT staff to understand where analysis can help them with their day-to-day roles.
Used Customer relation management to check customer metrics.
Ensured successful delivery of work using clients KPIs.
Representing Telecoms /attend meetings to respond to service and change requests as well as incidents and faults, where identified.
Assisting with the incident management for identified problems for telecommunications
hardware and software, liaising with carriers / suppliers, where required.
-Assisting with maintaining the Configuration Management Database (CMDB) for
telecommunications equipment.
Used SQL and Ad-hoc analysis for generating reports.
Worked with the managers to create roadmaps and understood KPIs for clients (Openreach).
Create systems to track and monitor the quality of all finished goods and services.
Worked with the waterfall methodology to complete the given tasks.

Intern Strategic Project Manager - Odyssey Education, London - (September 2021 - December 2021)

Responsible for making sure every new business customer you work with is prepared for a long-lasting relationship with Odyssey.
Reporting into Director level, you will be responsible for developing a sales strategy and reporting back to the business in a clear and concise manner.
Working alongside the Directors to make business decisions that make the biggest impact and drive success.
Supporting the Sales team during our busiest part of the year to ensure a positive outcome.
Managed contacts and closed deals with salesforce software as a service.

Customer Service Administrator - PPL PRS, Leicester - (March 2019 - December 2019)

Communicated daily with the clients of the company via emails and at times on the phone to sort their queries.
Informed customers of why they require a music licence.
Calculated the cost of license with respect to each business.
Dealt with complaints of the customers and offered alternatives and resolutions to solve the issue.
Managed contacts and closed deals with salesforce software as a service.

Actuarial Analyst - Jubilee Life Insurance- Karachi - (June 2017 - June 2018)

valuated the value of the company by the end of the month.
Analysed the loss ratios of the company.
Analysed the premiums for the group life team.
Worked in a team, calculated the probabilities of the future events.
Proofread of the contracts made with the reinsurers (Genrali, Munich re) - Prepared reports and gave presentations.

Actuarial Trainee - Sir Actuarial Consultancy Firm - Karachi - (January 2017 - May 2017)

Gathered and sorted data for the companies in UAE.
Checked for the premiums in the given data sets.
Evaluated the value of the company by the end of the week.
Met the clients and guided on which option to opt for the policy.
Calculated the loss ratios for the general insurance data sets.

Actuarial Analyst (Intern) - Jubilee Life Insurance - Karachi - (June 2015 - August 2015)

Worked on large data on different excel macros.
Generated proposals and revised old policies.
By using the data provided by the Marketing Officer created proposals for clients using
Microsoft excel software.
Renewed old life and health policies of clients by extracting data from orbit.

Expert in
- MS word, MS Excel, MS power point, SAS
Intermediate in
- SQL, Python, Google Analytics
Basic in
- R, Power BI, VBA

SAS global Confidence
- 2019
Bronze Medal in BS Actuarial
- University of Karachi
- 2016
Volunteer - Team Lead
- Co-op
- June 2022 - August 2022

Expert: MS word, MS Excel, MS power point, SAS | Intermediate: SQL, Python, Google Analytics | Basic: R, Power BI, VBA