IT Executive/ IT Technician/ IT Officer/ IT Engineer

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IT Executive/ IT Technician/ IT Officer/ IT Engineer
ID : 2008
Education level  : Diploma
Work experience level  : Expert- (more than year 7)
Work experience in total  : Years
Job type  : Online
Job time  : Maandelijks
Last date of registration :
2022-11-25
Profile description

An open minded, outgoing, effective & disciplined person with a sound background and optimistic outlook, possessing a good sense of human and ability to develop & motivate others, coupled with the ability to communicate at all levels, thereby, ensuring good teamwork & energetic and productive work environment Career.

Work experience In details :
Job position
Job description
  • IT Technician - Powernet (Private) Limited - (April 2013 – April.2015)
  • IT Officer - Powernet (Private) Limited - (April 2015 – April2016)
  • IT Executive - Powernet (Private) Limited - (April 2016 – August 2019)
  • IT Executive - Power Plus Holdings (Pvt) Ltd - (August 2019 - Present)
  • Company Overview: Outsourcing Network support for the Lanka Government Network (LGN).
  • Major clients being Bank of Ceylon Head Office and its branches, Lanka Walltile Head Office and its branches, Bishops college, dredging companies in Sri Lanka, Keells Super Market Chain, Regency Teas (Pvt) Ltd, Dreamco Express Sri Lanka (Private) Limited, Department of Lottery Board and all the Government Ministries and Departments
  • Keells Super Market (Chain of Malls & Warehouses)
    • Attend to Network Trouble Shooting
    • Ensure network connectivity of Server and POS systems.
    • Attend to Access Point configuration
  • Bank of Ceylon Head Office and branches
    • Ensure to maintain 100% connectivity with the entire branch network by:
      • Checking router connectivity and making sure Telecom connectivity is in order
      • Checking service connectivity to ensure all bank authorized staff could access the system.
    • Confirm connectivity between internet work pinging rate is 100% between user to user.
    • Make sure floor to floor uplink connectivity’s are in order.
    • Provide on spot solutions (i.e., short term outlet repairs, instant bridging solutions due to cable breakdowns etc.)
    • All Island On call duty due to network breakdowns.
    • To make sure each and every authorized user can access the Bank system upon configuring the network of
      Client PC.
    • Network Testing at new Sites
    • Testing Newly Installed Network with FLUKE Network testing (Fluke 1800 DTX) – to ensure 100% connectivity, upon completion of final network installations.
  • Other Responsibilities
    • Maintaining and configuring Windows Server (DNS, Active directory, etc.)
    • Knowledge in network outlets and patch panel as well as cable arrangement.
    • User sharing and security setup in Microsoft Operating systems etc.
    • Troubleshooting computer and laptops faults
Hard skills
Soft skills
  • Good leadership skills with detailed monitoring and ability to work towards established goals.
  • Analytical thinking with talent for identifying, scrutinizing, improving, and streamlining complex work processes
  • Flexible team player with ability to effectively prioritize concurrent projects
  • Enthusiastic learner, eager to meet challenges and quickly assimilate new concepts, with an ability to take initiative.
  • Confident, hard-working employee who is committed to achieving excellence
Achievements
Special notes

A well experienced IT Technician/ IT Officer/ IT Executive having experience on Maintaining and configuring Windows Server (DNS, Active directory, etc.), knowledge in network outlets and patch panel as well as cable arrangement, User sharing and security setup in Microsoft Operating systems etc., Troubleshooting computer and laptops faults.

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